Terms and changes
viotal.gr reserves the right to unilaterally modify or renew the terms and conditions of transactions. Any such change will be notified through this online store website. Also viotal.gr reserves the right to change the content of the website (indicatively mentioned price, availability, photo, description, etc.), without prior notice.
Information and products provided
viotal.gr is committed to the quality, completeness and validity of the information provided on its websites, subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or due to interruption of the website due to force majeure. At the same time, it reserves the right to change the content of the website, without prior notice at any time and these changes take effect from the moment they take place and are immediately published on the internet.
The users of the online store viotal.gr declare and accept that they will not use it as well as its content, in any way illegal, immoral, offensive and malicious. They also state that the information provided by them during the use of the online store and its contents, is absolutely accurate and correct. Finally, they declare that they assume all responsibility from the use of the online store and their account, by persons not authorized by them as well as the compensation from any damage caused by this use, to viotal.gr and / or to any other associate
Limitation of Liability
viotal.gr is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not liable to users / customers, for damages that may arise from the execution / or not of their order. At the same time it does not bear any responsibility for direct or indirect, positive or negative damage (indicative and not exclusively reported, lost profits, business shutdown, loss of data and data, loss of customer, etc.), which arise in connection with the operation, or / and the use of the online store.
Customer-users are solely responsible for the evaluation and selection of products and services offered by the website and idees-diakosmisi.gr does not bear any responsibility in relation to the correctness of the users’ choice, or any incompatibilities between products – software – services provided by it. The transfer of goods is done on behalf and at the responsibility of the customer if required.
viotal.gr is not responsible for defects or poor quality of third-party products available to its customers, because the goods are received by their suppliers and / or their manufacturers, packed in closed boxes. In case of a defective or problematic product you should contact a representative of idees-diakosmisi.gr, and you will be served immediately by replacing the problematic product or getting your money back (See Product Returns).
Finally, viotal.gr is not committed to the availability of products, as it is mentioned in the online store, but undertakes the obligation to inform users in case the availability of a product ordered is different from the one listed on the website.
In cases where the products you ordered are not available you will be informed by e-mail or by phone about the exact delivery time. If you agree on the new delivery time you must inform us by e-mail that you are aware and wish your order to remain active. In case the new terms of execution of the order do not satisfy you, your order will be canceled.
If for reasons of force majeure (eg bad weather, strikes, delays in delivery by courier, etc.) it is not possible to deliver the products or services within the predetermined time we will inform you, in order to tell us if you wish, under these conditions, the completion of your order.
The order can be canceled in the following cases:
Before the order is completed, during the electronic ordering process you can remove the quantities of products from your shopping cart by clicking on the delete button and then update. At the same time, you can change the amount of products you have selected to zero.
If the online order has been completed but the product has not yet been shipped to your place you can call (+30) 2651 057635 and one of our partners will undertake the cancellation of your order.
In case your order has already been invoiced and you wish to cancel it, then contact the Customer Service Department at (+30) 2651 057635 and provide the details of your order. One of our partners will undertake the cancellation of your order and will inform you about your choices.
Prices of the products sold
The prices listed include VAT (24%).
When visitors leave comments on the site, we collect the data displayed on the feedback form as well as the visitor’s IP address and the browser user string to help detect unwanted messages.
If you leave a comment on our site, you can choose to save your name, email address and site to cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you have an account and log in to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain personal information and will delete as soon as you close your browser.
When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookie cookies last for one year. If you select “Remember me”, your connection will last for two weeks. If you log out of your account, login cookies will be removed.
If you edit or publish an article, an extra cookie will be saved in your browser. This cookie does not contain personal data and only indicates the post ID of the article you just edited. Expires after 1 day.
viotal.gr is committed to the protection of personal data, users of the website and its customers in compliance with law L.2742 / 97 on protection from the processing of personal data. Your personal information is requested, recorded and used only for your service by the online store of the company. Your personal information will not be given in any case to other companies or bodies without your permission, while according to the law of personal data protection you can access it whenever you wish.
Finally, viotal.gr provides the possibility to any user who no longer wishes to use the website and the services provided by it, to submit a request for deletion from its file. In this case the personal data and data of the user